Last updated: March 2026
This Privacy Policy describes how Safe-Coin Wallet collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding your privacy and handling your data transparently.
We collect information you provide directly, including: your name, email address, and password during registration; identity documents submitted for KYC verification; transaction data and wallet activity; communications with our support team; and device information such as IP addresses, browser type, and operating system. We may also collect usage data including pages visited, features used, and interaction patterns to improve our services.
We use your information to: provide, maintain, and improve our services; process transactions and manage your account; verify your identity and comply with regulatory requirements (KYC/AML); communicate with you about your account, updates, and security alerts; detect and prevent fraud, unauthorized access, and other illegal activities; generate anonymized analytics to improve the platform; and fulfill our legal and regulatory obligations.
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure password hashing, two-factor authentication, rate limiting, and regular security audits. Sensitive data such as ID numbers are cryptographically hashed and never stored in plaintext. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We use session cookies to maintain your login state and ensure platform security. These cookies are essential for the operation of our services and expire when your session ends or after a period of inactivity. We do not use third-party tracking cookies for advertising purposes. You can configure your browser to refuse cookies, though this may limit your ability to use certain features.
We may use third-party service providers for email delivery, payment processing, and analytics. These providers are contractually obligated to protect your data and may only use it for the specific services they provide to us. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data for longer periods as required by law, for regulatory compliance, or to resolve disputes and enforce our agreements. Transaction records may be retained for the duration required by applicable financial regulations.
Depending on your jurisdiction, you may have the right to: access and receive a copy of your personal data; correct inaccurate or incomplete information; request deletion of your personal data (subject to legal retention requirements); restrict or object to certain processing of your data; data portability; and withdraw consent where processing is based on consent. To exercise these rights, please contact our support team.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our platform. Your continued use of our services after any changes constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team through the platform's Support Center or email us at the address provided on our website.